HP G60-440US 16-Inch Laptop
 List Price: $822.00 |
Product Details
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Product Description
Customer Reviews
Buyer Service NightmareI've had my HP G60-440US laptop for four months now. During those four months, the laptop's been out of purchase order (non-functioning) three different times for an aggregate period of about five weeks. During the first month, the obdurate drive crashed, and I couldn't turn the computer on. Then the little chippie-item that allows the computer to connect to my wireless modem broke down. Most recently, the dvd instrumentalist died while, at the same time, the new wireless card went kaputt. So, I've had to send my laptop away to the service department twice, and have had to reinstall some counter or other part so that the computer could pick up a wireless signal. The computer has been a complete lemon. My friends warned me about purchasing an HP upshot, and I didn't listen.
One of the worst parts about my HP experience has been the attitude of the purchaser service people. The technical guys in India were nice enough, but they kept me on the front line for more than an hour before they agreed that I wasn't lying about my hard drive having crashed. My trial with the managers in the U.S. was much worse. My conversation with customer service - notwithstanding all the scripted "I'm deplorable to hear that, sirs" left me feeling absolutely powerless and with the hint that, now that HP had my $500, they cared not a bit about my needs or satisfaction.
So, be warned - this is not a good issue. I wish I had listened to my friends and spent a little more cash for a more wisely product instead of this toy laptop.
Roxio Architect Insert
I by the skin of one's teeth bought my Notebook this past October 2009. I like the note engage and think it is great for what I need it for.
HOWEVER!!!! In my package along with many other inserts came an advert for LightScribe (Disc Labeling) On this Insert indorsed by HP it says unbder bullet tactic
"*Burn a custom, silkscreen-quality monochrome label right away onto the face of the disc using the Roxio Creator software alreadyinstalled on all LightScribed-enabled HP PC's."
I have disgorge HOURS with HP's outsourced customer service representatives and also with Case Managers. This inser is very cloudless that the Roxio creator software was installed onto all LightScribed-enabled HP PC's. I have gone back to Staples and checked ALL of thier instore PC's and they do not have the Roxio Program as well.
talking and with the HP Representatives they have rudely said they do not use this software anymore and have not for several years. Well, NOT ACCORDING TO THIS INSERT! When talking to HP they plainly said have you read the specs. I let her know that I did but this was basically false hype and she stated "If that is what you want to call it."
WOW, this could have been solved very easily a LONG time ago but since the OVERWHELMINGLY Obnoxious SERVICE I am going to see this one out.
Thanks I hope this helps you and contact me with bumf if you have the same issues.
Pdaniel99
Affecting for Linux
I go together with the comments about HP support. They are overseas, know little about the product, and are idiots.
I repartitioned the sink (after shrinking the Windows partition with instructions from ubuntuguide dot org) and installed Kubuntu 9.04 Linux within 1 hour. Everything worked equity away -- from webcam, to wireless, to video, to VMWare. This is one of the unsurpassed laptops for Linux. I consider myself proficient at computers, so I also installed a few other OSs (on multiple partitions). No problems. I partiality this laptop. It is fast, and the widescreen great for movies. After 2 months I have discovered no problems (other than that Windows Vista sucks, but we all knew that, and the want to remove all the junkware that HP pre-installs.) But don't use the recovery disk(s) -- it wipes the unalloyed hard drive clean and wipes out all your data. I learned this the impecunious way. HP sucks at software (and support), even though the hardware is great.
Respected for Games and surfing the internet
I bought this laptop for my grandson and he uses it mainley to wing it belittle games and to look up information on the web. Hes always using it, so I gather that hes happy with it and it works well. I have not heard any complaints from him yet ,in the matter of any problems.
HP = excellence
I'm satisfied with the fallout I shop, its a good machine and I havent a problem yet
